Resources
Case Studies
Company Name
58
Finance processes automated
60%
reduction in accounting overhead costs
300+
hours saved monthly in reconciliations
15+
full-time accountants supported offshore
60%
reduction in accounting overhead costs
Vp of Operaions
John Carte
A multi-branch automotive repair and maintenance provider located in Darwin & Nightcliff, Northern Territory, Australia. The company services both individual and fleet clients, known for quality workmanship and reliable service.
1. Dispersed Financial Processes – Manual invoicing and payment tracking caused inconsistencies.
2. Unstructured Sales Calls – Inquiries were not centrally logged.
3. Work Backlog – Pending admin and service jobs built up.
4. Lack of Digital Workflows – Manual job tracking created inefficiencies.
Cleaned up invoicing and financial records.
Standardized sales response scripts and centralized logging.
Introduced digital job cards and backlog prioritization
Backlog cleared systematically.
Stronger tracking of customer calls and bookings.
Streamlined financial operations and improved coordination.
This transformation enabled the business to move from reactive operations to streamlined, digital workflows — improving efficiency and customer satisfaction
